Momwe mungalekerere kukhala wovutitsidwa ndi zochitika zina

Nthawi zonse timadzipeza tili m'mikhalidwe yomwe anthu amasamutsira udindo kwa ife, ndipo sitizindikira momwe ifenso timachitira. Koma iyi si njira yopambana. John Miller, mphunzitsi wa zamalonda komanso wolemba njira zopangira udindo waumwini, amagwiritsa ntchito zitsanzo za moyo wake kuti akuuzeni momwe mungatengere udindo komanso chifukwa chake mukufunikira.

Udindo wanu

Ndinayima pamalo opangira mafuta kuti ndidye khofi, koma mphika wa khofi unali wopanda kanthu. Ndinatembenukira kwa wogulitsa, koma iye analoza chala chake kwa wogwira naye ntchito nayankha kuti: “Dipatimenti yake ndiyo imayang’anira khofi.”

Mwinamwake mukukumbukira nkhani khumi ndi ziwiri zofanana za moyo wanu:

• “Oyang’anira sitolo alibe udindo pa zinthu zimene zatsala m’maloko”;
• “Sindingathe kupeza ntchito yabwinobwino chifukwa ndilibe olumikizana nawo”;
• “Anthu aluso sapatsidwa mpata wodutsamo”;
• "Oyang'anira amalandira mamiliyoni a mabonasi apachaka, koma sindinapatsidwe bonasi imodzi kwa zaka 5 zantchito."

Zonsezi ndi mbali za udindo wa munthu amene sanakulidwe. Nthawi zambiri mumakumana ndi chitsanzo chosiyana: adapereka ntchito yabwino, adathandizira pamavuto, adathetsa vutoli mwachangu. Ndili nazo.

Ndinathamangira mu restaurant kuti ndikadye. Panali nthawi yochepa, ndipo panali khamu la alendo. Woperekera zakudya anadutsa mofulumira ndi phiri la mbale zonyansa pa tray ndikufunsa ngati ndapatsidwa. Ndinayankha kuti ayi, koma ndikufuna kuyitanitsa saladi, masikono ndi Zakudya Coke. Zinapezeka kuti kunalibe kola, ndipo ndinayenera kupempha madzi ndi mandimu. Posakhalitsa ndinalandira oda yanga, ndi Diet Coke patapita mphindi imodzi. Yakobo (limenelo linali dzina la woperekera zakudya) anatumiza bwana wake ku sitolo kuti akamutenge. Sindinapange ndekha.

Wogwira ntchito wamba sakhala ndi mwayi wowonetsa ntchito yabwino, koma kuganiza mozama kumapezeka kwa aliyense. Ndikokwanira kusiya kuopa kutenga udindo ndikudzipereka ku ntchito yanu mwachikondi. Kuganiza mwachidwi kumapindula. Patapita miyezi ingapo, ndinabwerera ku lesitilanti ndipo ndinapeza kuti Jacob wakwezedwa pantchito.

Mafunso oletsedwa

M'malo mwa mafunso odandaula ndi mafunso okhudza zochita. Ndiye mutha kukulitsa udindo wanu ndikuchotsa psychology ya wozunzidwayo.

"N'chifukwa chiyani palibe amene amandikonda?", "N'chifukwa chiyani palibe amene amafuna kugwira ntchito?", "N'chifukwa chiyani izi zinandichitikira?" Mafunso amenewa alibe phindu chifukwa sapereka yankho. Amangosonyeza kuti munthu amene wawafunsayo ndi wovutitsidwa ndi mikhalidwe ndipo sangasinthe chilichonse. Ndi bwino kuchotsa mawu akuti «chifukwa» palimodzi.

Pali magulu awiri a mafunso "olakwika": "ndani" ndi "liti". “Ndani wachititsa zimenezi?”, “Kodi misewu ya m’dera langa idzakonzedwa liti?” Poyamba, timasamutsira udindo ku dipatimenti ina, wogwira ntchito, bwana ndikuyamba kutsutsa. Chachiwiri - tikutanthauza kuti tikhoza kudikira.

Mtolankhani mu nyuzipepala amatumiza fax pempho kwa atolankhani ndikudikirira yankho. Tsiku lachiwiri. Ndine waulesi kuyimba foni, ndipo masiku omaliza a nkhaniyo akutha. Pamene palibe poti achedwe, amaimba. Anacheza naye bwino ndipo anatumiza yankho m’mawa. Zinatenga mphindi 3, ndipo ntchito ya mtolankhaniyo idapitilira kwa masiku anayi.

Mafunso oyenera

"Zolondola" mafunso amayamba ndi mawu akuti "chiyani?" ndi "Motani?": "Ndingatani kuti ndisinthe?", "Kodi mungapangire bwanji kasitomala kukhala wokhulupirika?", "Momwe mungagwire ntchito bwino?", "Ndiyenera kuphunzira chiyani kuti ndibweretse phindu lalikulu ku kampani? ”

Ngati funso lolakwika likuwonetsa udindo wa munthu yemwe sangathe kusintha chilichonse, ndiye kuti mafunso oyenera amathandizira kuchitapo kanthu ndikupanga kuganiza mozama. "Chabwino, chifukwa chiyani izi zikuchitika kwa ine?" sichifuna kuyankha. Uku ndi kudandaula kwambiri kuposa funso. "Chifukwa chiyani izi zidachitika?" kumathandiza kumvetsa zifukwa.

Ngati muyang'anitsitsa pa mafunso «olakwika», likukhalira kuti pafupifupi onsewo ndi ongolankhula. Kutsiliza: Mafunso osayankhula ndi oyipa.

Udindo wapagulu

Palibe udindo wapagulu, ndi oxymoron. Ngati kasitomala abwera ndi dandaulo, wina yekha ndiye adzamuyankhe. Ngakhale mwakuthupi, ogwira ntchito onse sangathe kuima pamzere pamaso pa mlendo wosakhutira ndikuyankha limodzi kudandaula.

Tiyerekeze kuti mukufuna kubwereketsa kubanki. Tinafika ku ofesi, ndikusaina zikalata zonse, kuyembekezera zotsatira. Koma china chake chalakwika, ndipo bankiyo sinafotokoze zomwe akufuna. Ndalama zimafunika mwamsanga, ndipo mumapita ku ofesi kukakonza zinthu. Zinapezeka kuti zolemba zanu zidatayika. Simukufuna kudziwa yemwe ali ndi mlandu, mukufuna kuthetsa vutoli mwachangu.

Wogwira ntchito ku banki amamvetsera kusakhutira kwanu, akupempha chikhululukiro moona mtima, ngakhale kuti alibe mlandu, amathamanga kuchokera ku dipatimenti ina kupita ku ina ndipo mu maola angapo amabwera ndi chisankho chokonzekera chokonzekera. Udindo wapagulu ndi udindo wamunthu payekhapayekha. Ndikulimba mtima kumenya timu yonse ndikudutsa nthawi zovuta.

Nkhani ya woperekera zakudya Yakobo ndi chitsanzo chabwino cha udindo wa gulu. Cholinga cha kampani ndikusamalira kasitomala aliyense. Anatsatiridwa ndi waiter komanso manager. Ganizilani zomwe manejala wanu anganene ngati mutamutumiza kuti akatengere kasitomala Coke? Ngati sali wokonzeka kuchita zoterezi, ndiye kuti sikuli kwa iye kuphunzitsa antchito ake ntchito ya kampaniyo.

Chiphunzitso cha zinthu zazing'ono

Nthawi zambiri sitikhutira ndi zomwe zikuchitika pafupi nafe: akuluakulu amatenga ziphuphu, osakonza bwalo, woyandikana naye wayimitsa galimotoyo kotero kuti sizingatheke kudutsa. Nthawi zonse timafuna kusintha anthu ena. Koma udindo waumwini umayamba ndi ife. Ichi ndi chowonadi choletsedwa: ife tokha tikasintha, dziko lapansi ndi anthu otizungulira nawonso amayamba kusintha mosazindikira.

Ndinauzidwa nkhani ya mayi wina wokalamba. Gulu la achinyamata nthawi zambiri linkasonkhana pakhomo pake, amamwa mowa, kutayira ndi kupanga phokoso. Mayi wachikulireyo sanawopsyeze apolisi ndi kubwezera, sanawathamangitse. Anali ndi mabuku ambiri kunyumba, ndipo masana anayamba kuwatulutsa pakhomo n’kuwaika pawindo, kumene achinyamata nthaŵi zambiri ankasonkhana. Poyamba adaseka nazo. Pang’ono ndi pang’ono anazolowerana nazo ndipo anayamba kuŵerenga. Anapanga ubwenzi ndi mayi wachikulireyo ndipo anayamba kumupempha mabuku.

Kusintha sikudzakhala kofulumira, koma kwa iwo ndi koyenera kukhala oleza mtima.

D. Miller "Kuganiza Kwambiri" (MIF, 2015).