Psychology

"Ayi! Muli bwanji? - Chabwino. Ndipo mwatero? - Palibenso". Kwa ambiri, mawu oti ping-pong oterowo amaoneka ngati ongopeka chabe komanso osatekeseka, amaoneka ngati angogwiritsidwa ntchito pokhapokha ngati palibenso china chilichonse choti akambirane. Koma akatswiri a zamaganizo amakhulupirira kuti nkhani zazing’ono zili ndi ubwino wake.

Ichi chingakhale chiyambi cha ubwenzi wabwino

Chizoloŵezi cha anzako akukambirana za mapulani a kumapeto kwa sabata mu ofesi ndi kusinthanitsa kwautali kwa zokondweretsa pamsonkhano kungakhale kokhumudwitsa. “Ndi gulu lotani la oyankhula,” ife timaganiza. Komabe, nthawi zambiri zimakhala zosavuta kulankhulana zomwe zimatibweretsa pamodzi poyamba, anatero katswiri wa zamaganizo Bernardo Carducci wochokera ku yunivesite ya Indiana (USA).

"Nkhani zonse zabwino zachikondi ndi mabizinesi onse akuluakulu adayambira motere," akufotokoza. "Chinsinsi ndichakuti panthawi yachabechabe, poyang'ana koyamba, kukambirana, sitimangosinthana zambiri, koma kuyang'anana wina ndi mzake, kuwunika momwe thupi limayankhulirana, kamvekedwe ndi kalembedwe ka wolumikizirana."

Malinga ndi katswiriyo, mwanjira imeneyi ife - mozindikira kapena ayi - tikuyang'ana mwatcheru pa interlocutor, kufufuza pansi. "Wathu" ndi munthu kapena ayi? Kodi n’kwanzeru kupitiriza kukhala naye paubwenzi?

Ndi zabwino kwa thanzi

Kulankhulana mozama komanso moona mtima ndi chimodzi mwa zinthu zosangalatsa kwambiri pamoyo. Kukambirana mochokera pansi pamtima ndi okondedwa kumatilimbikitsa komanso kutithandiza pamavuto. Koma nthawi zina ndi bwino kumasuka kulankhula ndi mnzanu wapakhomo pamene muli m’chikwere.

Nkhani zonse zabwino zachikondi ndi mabizinesi opindulitsa adayamba ndi zokambirana za "nyengo".

Katswiri wa zamaganizo Elizabeth Dunn wochokera ku yunivesite ya British Columbia (Canada) adayesa magulu awiri a anthu odzipereka omwe amayenera kuthera nthawi mu bar. Ophunzira a m'gulu loyamba adayenera kuyambitsa zokambirana ndi wochita nawo mowa, ndipo ophunzira a gulu lachiwiri adangomwa mowa ndikuchita zomwe akufuna. maganizo abwino pambuyo kuyendera bala.

Zomwe Elizabeth Dunn adaziwona zikugwirizana ndi kafukufuku wa katswiri wa zamaganizo Andrew Steptoe, yemwe adapeza kuti kusalankhulana muuchikulire kumawonjezera ngozi ya imfa. Ndipo kwa iwo omwe nthawi zonse amapita ku tchalitchi ndi makalabu achidwi, amatenga nawo mbali pagulu la anthu, chiopsezochi, m'malo mwake, chimachepetsedwa.

Zimatipangitsa kuganizira ena

Elizabeth Dunn ananena kuti anthu amene nthawi zambiri amacheza ndi anthu osawadziwa kapena osadziwa amakhala omasuka komanso ochezeka. Amamva kugwirizana kwawo ndi ena ndipo amakhala okonzeka nthawi zonse kuthandiza, kusonyeza kutenga nawo mbali. Bernardo Carducci akuwonjezera kuti ndi chimodzimodzi, poyang'ana koyamba, zokambirana zopanda tanthauzo zomwe zimathandizira kukula kwa chidaliro pakati pa anthu.

“Kalankhulidwe kakang’ono ndiye maziko a ulemu,” iye akufotokoza motero. “Mukalowa m’kukambitsirana, mumayamba kukhala wachilendo kwa wina ndi mnzake.”

Zimathandizira pantchito

Roberto Carducci anati: “Kukhoza kuyambitsa kulankhulana n’kofunika kwambiri m’malo mwa akatswiri. Kutentha kusanachitike kukambitsirana kwakukulu kumawonetsa kwa olankhulana nawo zabwino zathu, malingaliro athu ndi kufunitsitsa kwathu kugwirizana.

Kukhoza kuyambitsa kulankhulana kumayamikiridwa m'malo ogwirira ntchito

Kulankhula mopanda tsankho sikutanthauza kuti ndinu opusa, akutero Debra Fine, mlangizi wamabizinesi komanso wolemba The Great Art of Small Conversations.

“Mungathe kuwina kontrakiti, kupereka ulaliki, kugulitsa mapulogalamu a m’manja, koma mpaka mutaphunzira kupezerapo mwayi pokambirana mosavuta, simungapange mabwenzi abwino,” iye akuchenjeza motero. "Zinthu zina kukhala zofanana, timakonda kuchita bizinesi ndi omwe timakonda."

Siyani Mumakonda